Cancelling a flight? Talk to a live agent before you do.

Before you cancel, an agent can walk you through whether you're eligible for a refund, a travel credit, or neither — so you know what to expect.

Call now(833) 372-3368

Full or partial cancellations on an existing booking
Refund & travel credit eligibility questions
Help understanding your fare's cancellation rules

Get a callback about cancelling your flight.

Enter your details and an agent will call you back to go over your cancellation options.

What happens when you cancel

Your agent will confirm these details for your specific fare before finalizing anything.

Step 1

Eligibility Check

The agent looks up your fare rules to see whether a refund, credit, or neither applies.

Step 2

Confirm the Cancellation

You'll hear the exact outcome — refund amount, credit value, or no residual value — before agreeing to proceed.

Step 3

Written Confirmation

Once cancelled, you'll receive confirmation of the cancellation and any credit or refund that applies.

Common questions

A quick overview before you call — your agent will confirm the specifics for your reservation.

Will I get my money back?

It depends on your fare type. Refundable fares are typically eligible for a refund; many discount fares issue a travel credit instead. Your agent will confirm which applies to you.

Is there a cancellation fee?

Some fares carry a cancellation fee, which will be disclosed before you confirm.

Can I cancel just one leg of a round trip?

In many cases yes — ask your agent about partial cancellations for multi-leg itineraries.